Retail Reporting Solutions

Your ultimate source for financial information and analysis

Our reporting tools give you direct online admittance to important information to help you recognize and eliminate preventable costs incurred from downgrades, chargebacks, and to support reconciliation efforts.

Resource Online

Resource Online is a suite of modern internet tools that enables you to rapidly and easily access all of your processing information. You can analyze everything from front end point of sale data to back end reconciliation data. In moments, you'll have a complete picture of your financial situation that quickly allows you to take instant cost savings actions, such as identifying and correcting processing errors, downgrades, chargebacks and much more.

Within the modules of Resource Online you have the right tools that will expand with your business:

  • Recon Solution - Recon Solution allows you to access a variety of comprehensive reports. The selections include viewing summary reports, as well as detail reports that display all your consolidated transaction reporting and reconciliation information. You can look up batch and transaction detail, deposits, fees, retrieval and chargeback requests, qualification data, review your statements online and much more! Recon Solution offers elective modules including:
    • Decisional Data - Allows you to analyze payment data in three areas--transaction qualification, chargebacks and retrievals, and credits without offsetting debits. These original reports emphasize locations that may be experiencing payment issues, and eventually costing your business profit dollars.
    • Exception Item Respond - An interactive chargeback and retrieval module, Respond enables you to view and immediately respond to Visa, MasterCard and Diners inquiries over the Internet. Scan and upload supporting sales documentation when responding to exception items and reduce paper and the time wasted waiting for faxes to appear.
  • Instant Alerts - Only Global Processing Systems offers innovative Instant Alerts technology, where you can immediately receive email notifications of possible financial risks and exception circumstances sent right to your email inbox. Resource Online is the original web-based reporting tool in the industry that monitors these high impact alert categories for exception to the parameters you choose: Chargebacks, Interchange, Retrievals and Velocity. When exceptions do occur, alerts are triggered, with you determining the what, how and when you are alerted. From numerous chargebacks at a single site to open batches and recurring high volume card usage. Instant Alerts keep your finger on the pulse of your financial operations.
  • Virtual Transaction Manager - A state of the art, secure web based application providing informal web reporting that provides a more merchant centered view of real time transaction and batch activity. Available 24 hours per day, seven days per week, providing real time reporting activity, batch summary numbers and detailed transaction information only seconds after the authorization. Virtual Transaction Manager (VTM) provides the detailed level of information that you need, when you need it. You can specify a single day to review, or a date range of days, weeks, or months, all the way up to 6 months. Also, VTM also provides the user with a summary view of card type transaction counts and net deposits. Security is state of the art with VTM, not only is the data information protected by our firewall, but also user access requires a user id and unique individual password.
  • Gift Card Reports - These reports provide Retail merchants with the summary and detail information needed they need to manage and maintain their Global Gift Card program.

Global Processing’s other Payment Reporting Products:

  • Flexible Data Feeds – Global Processing can deliver the information needed in whatever format you require, whether you are designing a simple performance spreadsheet or feeding your complex business management system. Our technical professionals can ensure that your information is transmitted in agreement with your unique specifications, including automated delivery of stored value reporting.
  • Online Merchant Services from American Express – Possess even more control over your business with Online Merchant Services (OMS) from American Express. OMS provides detailed data on your American Express processing that you can easily access 24 hours a day, 7 days a week. You can review payments and submissions, receive and respond to customer inquiries and chargebacks, receive fraud prevention tips and update account information. Reports include:
    • Financial reconciliation
    • Customer marketing data including travel trends, top markets and value analysis
    • Fraud information such as the top 15 locations, industry trends and variance.

    These online reporting options are a good example of why Global Processing Systems is much more than just your payments processor. We are here to partner with you in your success.

    If you are a current Global Processing System’s customer, please contact your Account Executive or call our office at (866) 823-1960.